Equal Opportunities and Diversity Courses

Working with Cultural Diversity


To increase the understanding of a wide range of cultural behaviours and expectations.


  • Look at methods of cultural programming
  • Look at aspects & nature of culture
  • Examine prejudice as a concept
  • Analyse impact of stereotypes

Target Audience:

This course is of value to anyone wishing to gain a greater insight into the field of diversity management.

Course Content:

  • Introductions
  • The nature of diversity
  • Understanding cultural programmes
  • How we learn the rules (socialisation)
  • Making sense of stereotypes and breaking them
  • Prejudice
  • Coping with other languages
  • Its not just about language
  • Common misconceptions (that can cause problems)
  • Clear & effective communication (saying what you mean)
  • The dangers of translation
  • Addressing conflict in a sensitive manner
  • How to give constructive criticism


This course can be tailored to focus upon any specific area of interest and can be used as a template to construct a course aimed directly at your organization.

To find out more about these courses please contact our office on 01922 683976 to speak to one of our team or email us on info@apex-ct.co.uk or complete our course interest form by clicking here.