Mental Health
Managing Dementia

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To develop managers and supervisors skills to manage a dementia service.


  • Recap on validation approaches
  • Exploring the CQC SOFI inspection framework
  • Carrying out a ‘dementia risk assessment’ for your service
  • Positive challenging of inappropriate staff responses
  • Reviewing Kitwood, personhood and malignant social psychology

Target Audience:

This is a level 3 course designed to support managers and supervisors within a dementia service.

Course Content:

  • Introductions
  • Visual environments and prompts
  • CQC SOFI framework
  • Personhood
  • Malignant social psychology
  • Role of Assistive technologies
  • Validation responses
  • Challenging inappropriate staff responses
  • QCF and Dementia learning pathway- certificates, awards and diplomas


The course provides a update for existing managers and supervisors on the current dementia approaches. It includes how to support staff who may be modeling inappropriate responses, and provide insight into the CQC inspection process. In addition it will include an update upon interaction skills including reality orientation, validation and the importance of personhood in improving the quality of life of clients.

To find out more about these courses please contact our office on 01922 683976 to speak to one of our team or email us on or complete our course interest form by clicking here.